TeKnowledge: Your AI-First Expert Technology Services Partner

Founded in 2010, TeKnowledge is a global leader in expert technology services, specializing in AI, Customer Experience (CX), and Cybersecurity. With a steadfast belief in turning complexity into clarity, the company helps organizations navigate and thrive in the evolving digital landscape.

TeKnowledge operates across 19 global hubs with a team of over 6,000 professionals. More than 70% of its workforce hold certifications in Microsoft cloud, AI, and productivity technologies. This robust presence enables seamless, localized support and scalable operations worldwide.

Comprehensive AI-First Services

TeKnowledge delivers an integrated service model that includes Advisory & Professional Services, Digital Skilling, Adoption, and Managed Services. Its offerings span critical areas:

• AI-First Customer Experience

• Microsoft Copilot Programs

• Digital Skilling and Upskilling

• Cybersecurity Services

• Professional Advice and Consulting

• Fully Managed Technology Operations

Strategic Partnerships & Domain Expertise

TeKnowledge collaborates with leading technology vendors such as Microsoft, Genesys, and Kore.ai to deliver tailored enterprise solutions. These alliances amplify the impact of TeKnowledge’s AI-First framework, enabling effective transformations across sectors including government, banking, and telecommunications.

Human-Centered, Outcome-Driven Approach

At its core, TeKnowledge focuses on bridging the gap between technology potential and real-world application. Its experts ensure technology is not just implemented but fully adopted and optimized for long-term success. With an average client tenure exceeding eight years and top customer satisfaction rankings, TeKnowledge emphasizes lasting partnerships and meaningful outcomes.

Scaling Transformation with Talent

Through national and enterprise-level programs, TeKnowledge drives talent development across regions. It has executed skilling initiatives—from accelerating AI and cybersecurity expertise in the Gulf to cloud training programs in Costa Rica—demonstrating its dedication to building sustainable digital capabilities.

Leadership in Motion

In 2024, TeKnowledge appointed Nidal Abou-Ltaif as Chief Revenue & Transformation Officer to steer growth and innovation. His leadership underscores the company’s strategic focus on customer-centric transformation, AI integration, and global expansion.

Why Choose TeKnowledge?

• AI-First Expertise: Comprehensive services across AI, CX, cybersecurity, and Managed Services

• Global Assurance: 6,000+ experts in 19 hubs, 70% Microsoft-certified workforce

• Proven Impact: Strong partnerships, high client retention, and measurable results

• Talent-Driven Growth: National-skilling programs and transformative leadership

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