Dukhan Bank has won the Outstanding Innovation in Mobile Banking from Global Finance in The Innovators 2022 Awards for its mobile banking application ‘Dukhan Mobile’, which provides an easy and convenient banking experience for customers.
In its tenth edition, Global Finance’s annual awards programme recognises corporate entities and organisations that regularly identify new paths and design new tools in finance.
The Dukhan Bank mobile application provides customers speedy, efficient and secure access to their credit cards and debit cards for easy management.
With Dukhan Mobile, customers can also benefit from services such as Dukhan Bank Rewards redemption, money transfer with Western Union, cardless cash withdrawal services, opening and managing accounts, and managing children’s bank accounts through parent’s accounts.
The mobile app also provides managing stocks with The Group Securities, allows setting up Dukhan Bank card for apple pay, offers customers the opportunity to manage their cards through the card control feature, and enables them to chat with the bank virtual assistant ‘Rashid’ which responds to their inquiries and answers questions, thus improving their experience and making it easier and smoother.
Dukhan Bank is proud to receive this highly coveted international award. The bank is also thrilled that this award recognises its unrelenting efforts in digital transformation that revolutionises the ways its customers conduct their banking transactions with ease.
The award is a recognition of Dukhan Bank’s internationally accepted standards, distinguished services and work ethos. The winners were selected by the editorial board of Global Finance with the input of reporters who are experts in the functions being served by these innovators.